How to use it
the platform

Login and registration

• Registration a /registration On the page: enter your dōTERRA ID and accept the privacy policy. Complete your registration by The People First team checks them by hand (usually within 24–48 hours), and will notify you by email as soon as it has been approved. You cannot log in until it has been approved.
• Log in a /enter on the website, using your email address and password. If you have forgotten your password, you can reset it on the login page.

The control panel — the hub of learning

Your home page after logging in is the Control panel (/steal-the-lead). You can find it here:

• Your membership level — Introductory level, People First Level or PFT Academy.
• Lifestyle Pyramid — a „map” of the course content: the six steps form the cornerstones of mindful wellness. Click on a step to view the relevant material.
• Start here — introductory video — If you’re just getting to know dōTERRA, start with this. The „✓ I’ve watched it” folds up with a button, the „I'll have a look” It can be reopened using the button.
• Your courses — a card-based list of courses, at the top using the search function (it also searches the subtitles of the videos). There is a progress bar on the accessible courses and a padlock on the restricted ones.

Courses and lessons

• Open course from the Control Panel, by clicking on the course card — or from the header Knowledge Base from the menu.
• On the lesson page The video is above, and below it is the „Materials” box (downloadable materials, links) and the lesson navigation (Previous / Next). Page at the „The lessons in the course” The list shows your progress (✓ = done).
• Completing the lesson: below the video/material, the „I’ve learnt” Click the button to mark it as complete — this will extend the progress bar, and you can move on.
• Search the course material using the search box in the header — the results will appear on the Control Panel.

Sharing of feedstocks

In the introductory-level lessons, there is a „Send this to someone who might be interested” block: you enter the recipient’s name and email address (and a short message), and the system will on your own behalf, you can send them the lesson video in a lovely, personalised email. This makes it easy for you to help others learn about dōTERRA.

Access levels

• Introductory level — gives you access to the introductory dōTERRA materials.
• People First Level (paid subscription) — unlocks the full range of paid learning materials.
• PFT Academy — gives you access to the content in the separate Academy section (/pft-akademia).

If a course is locked, it will open once the level has been unlocked — to do this, go to the Subscription page (/subscription) leads to.

Managing your account and subscription

A My Account / Profile on the page (/profile):

• My details — changing one’s surname and first name to „Save” using the button.
• Change password — current + new password twice, the „Change password” using the button.
• Membership — your level, email address, dōTERRA ID, and, for paying members, the „Subscription valid until” date.

At an introductory level In the Membership box, the „Go to the People First Level →” This button takes you to the subscription page.

As a paying member the „Manage my subscription” Clicking on the button displays the next renewal date and the gold „Change subscription” button. Clicking on this will take you to a page where:

• Parcel exchange — the „Change of package” You can switch plans using the button (e.g. monthly → annual).
• Cancellation — the „Resignation” You can cancel your subscription using this option.

After cancellation, access to the will remain in place until the end of the period for which payment has already been made, and it won’t be renewed from then on. You can view your bills under Profile → „My bills” You can download it as a PDF at any time (you’ll also receive it by email). To log out, click on the link at the bottom of your Profile „Log out →” via a link.

Invoicing

Once payment has been successfully processed, the system automatically issues the Számall.hu invoice, which you’ll receive by email, and the Profile → My accounts You can download it as a PDF at any time. In the event of a cancellation or refund, the system also handles cancellation invoices.